FAQ – 1Faith Deals
Frequently Asked Questions (FAQ)
We know you may have questions before or after placing an order. Here are the most common ones answered for your convenience:
🛒 Orders & Payments
Q: Do you offer Cash on Delivery (COD)?
Yes ✅, COD is available on most pin codes across India. Prepaid orders get priority processing for faster delivery.
Q: Which payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery.
🚚 Shipping & Delivery
Q: How long will my order take to arrive?
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Metro cities: 3–5 business days
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Other locations: 5–7 business days
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Remote areas/villages: 7–10 business days
Q: Do you ship across India?
Yes, we ship pan-India with trusted courier partners.
🔄 Returns & Refunds
Q: What is your return policy?
We offer a 7-day return policy. If your product is defective, damaged, or incorrect, just contact us and we’ll assist you.
Q: How do I start a return?
Email us at care@1faithdeals.com or WhatsApp us at +91 95306 95016 with your order ID and product photos.
Q: How are refunds processed?
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Prepaid orders: Refunded to original payment method.
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COD orders: Refunded via UPI, bank transfer, or store credit.
Refunds are processed within 5–7 business days after approval.
🎁 Free Gift
Q: Do I really get a free gift with every order?
Yes 🎉! Every single order comes with a surprise free gift as our way of saying thank you for shopping with faith.
📦 Product & Quality
Q: Are your products original and safe?
Absolutely. Every product is handpicked, tested, and quality-checked before shipping.
Q: What if I receive a damaged package?
If your package looks tampered or damaged, please refuse delivery and contact us immediately.
📩 Support
Q: How can I contact you for help?
You can reach us anytime:
📧 care@1faithdeals.com
📱 +91 95306 95016
🙏 At 1Faith Deals, our goal is to make your shopping easy, safe, and worry-free. If you still have questions, don’t hesitate to reach out.